The Shelbourne Hotel recently won Best 5 Star Hotel at the CIE Tours International 27 Annual Awards of Excellence, held at a reception in Dublin City Hall.
Awards were presented to 13 overall category winners from around the country by CIE Tours International chairman Vivienne Jupp and chief executive officer Elizabeth Crabill.
Chosen according to customer feedback, winners included hotels, entertainment venues and tourist destinations from all over Ireland, with awards for all aspects of the hospitality industry ranging from national heritage to service and entertainment to tours. The winners were chosen from an independent valuation of feedback surveys completed by over 35,000 CIE Tours International customers.
Presenting the awards Crabill told the gathering that 2016 was another excellent year with revenues up to €100 million and over 320,000 bed-nights booked across Ireland.
Commenting on the win, general manager of The Shelbourne Hotel, Stephen Hanley, said: "The guests we welcome to The Shelbourne through CIE Tours International are representative of one of the hotel’s longest-lasting and most important relationships. We are proud to have been voted Best 5 Star Hotel by those VIP guests, and we look forward to giving Ireland’s best 5 star experience to many more guests with CIE Tours International during 2017."
