Powerscourt Hotel Resort & Spa in Wicklow picked up two awards recently, being recognised for Concierge-of-the-Year and Best Spa.
The prestigious Society of Les Clefs d’Or Ireland awarded team member Robbie Smyth the Jimmy Connor Award for Concierge- of-th- Year, while the ESPA spa was named Best Spa 2015 by Business of Beauty.
Smyth, who has been working in guest services for almost two decades, received the accolade by a final decision from committee members after a vote from association members and general mangers.
"I have dedicated most of my life to ensure I deliver the best service to customers," said Smyth, speaking at the award ceremony at Clontarf Castle.
"Some guests have great comments, others have not so good, but there is always fun to be had interacting with people and that’s the rewarding bit about my job every day,” he added.
The ESPA spa scooped the Best Spa Award 2015 by the Image Magazine Business of Beauty Awards. The spa, which features 20 treatment rooms along with a 20-metre Swarovski Crystal-lit heated pool, took home the award at the Double Tree by Hilton in Dublin.
