Ciara Faherty from the sales & marketing team at Castlecourt Hotel in Westport, Co. Mayo, has been named the Irish Hotels Federation (IHF) National Employee of the Year.
Now in its eight year, the award celebrates and recognises hotel team members who have made an outstanding contribution to their workplace. Michael Magner, President of the IHF presented Ms Faherty with her award at the IHF’s Annual Conference in The Gleneagle Hotel & INEC Killarney.
'Unwavering Commitment'
"I am delighted to present Ciara with the IHF National Employee of the Year award. Her dedication, hard work and unwavering commitment to delivering outstanding service to her customers is truly admirable," said Magner.
"Across the country, hotel and guesthouse teams go above and beyond to create memorable experiences for guests, showcasing the best of what makes Irish hospitality so great."
Background
Ciara Faherty first joined the Westport Hotel Group as part of the team at Portos Restaurant in 2014 and continued to work in the hotel while completing a Bachelor of Business in Tourism and Event Management at ATU Sligo.
She then worked her way up to her current role as Over 55s Group Coordinator. In this role, Faherty is instrumental in both organising in-house operations and expanding the Over 55s market, by curating new and engaging themed breaks tailored to this sector.
Her background in the restaurant has helped her build strong relationships with guests and ensure a smooth transition into her position. With guests arriving on Sunday and departing on Friday, Faherty oversees every detail of their stay—coordinating transport, in-house activities, and day trips across the three hotels.
"We are incredibly proud that Ciara has been named IHF Employee of the Year," said Joe Corcoran, director of Westport Hotel Group."This prestigious national award is a well-deserved recognition of her hard work, professionalism, and commitment to excellence."
