Ireland West Airport Knock has been awarded Fáilte Ireland’s Service Excellence Programme’s Business Award.
Fáilte Ireland’s Service Excellence Programme is aimed at helping tourism businesses reach and maintain the highest standards in customer service excellence. Its Business Award is presented when 75% of staff and management in visitor facing businesses complete Fáilte Ireland customer care training.
"'Best In Class' Customer Service"
Head of enterprise & hospitality at Fáilte Ireland Martina Bromley commented, "We are delighted to present Ireland West Airport with the Accredited Service Excellence Programme’s Business Award. The programme is aimed at helping tourism businesses strengthen competitiveness and to help differentiate Ireland from its international competitors as a location where the customer is at the centre of everything a business will do. Ireland West Airport can now rightly claim recognition for 'best in class' customer service and providing a great visitor experience."
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