Diageo and Guinness have announced that International Convention Centre Belfast chief executive Catherine Toolan will replace Paul Carty as the managing director of the Guinness Storehouse in April following Carty's retirement.
"Incredibly Successful Tenure"
Diageo's global head of beer, Baileys and Smirnoff, Mark Sandys, stated, "Over [Carty's] time, nearly 21 million people have entered the doors of the Guinness Storehouse, including kings and queens, presidents and prime ministers, superstars and rock singers. Regardless of who they are, Paul and his team have given each and every one the same warm welcome, as if they are visiting their home, the home of Guinness.
"We have all loved working with Paul, whose passion, commitment, kindness and energy are inspiring to everyone. We are sad to see Paul move on after his incredibly successful tenure, but happy that he will have a well-earned retirement and, no doubt, still engage with enthusiasm in the tourism sector and continue to share his wisdom. One of his biggest legacies will be the culture of customer care and employee engagement that is the hallmark of his leadership.
"A New Era"
Sandys added, "We are so excited to have Catherine joining our team. She brings a wealth of experience in event and visitor experience management as we move into a new era for the Guinness Storehouse and our other brand homes. I am looking forward to seeing Catherine's energy, drive and vision leading this great business forward to even greater heights."
© 2020 Hospitality Ireland – your source for the latest industry news. Article by Dave Simpson. Click subscribe to sign up for the Hospitality Ireland print edition.
